Christmas and New Year ’22 Trading Hours

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The House of Mouth™ understands the importance of receiving your order quickly and obtaining oral care advice when you need it – so we are happy to announce we will be open, and as always, our team will be working hard over the Christmas and New Year Period excluding Public Holidays.

We have provided further information relating to our service availability below.

Australia Post Update

Please note Australia Post is still experiencing delays to Western and South Australia due to recent weather events, click here for more information. We thank you for your patience and understanding that deliveries to effected areas may take longer than anticipated. As always, we suggest adding Express Post to all orders to help compensate for any delays experienced during the busy Christmas and New Year period.

Christmas and New Year Trading Hours (AEDT Qld Time)

Friday 23-12-22: 9am – 3pm
Saturday 24-12-22: Closed | Christmas Eve
Sunday 25-12-22: Closed | Christmas Day
Monday 26-12-22: Closed | Boxing Day Holiday
Tuesday 27-12-22: Closed | Christmas Day Holiday
Wednesday 28-12-22: 9am-3pm
Thursday 29-12-22: 9am-3pm
Friday 30-12-22: 9am-3pm
Saturday 31-12-22: Closed | New Years Eve
Sunday 01-01-23: Closed | New Years Day
Monday 02-01-23: Closed | New Years Day Public Holiday

Orders

Orders can be placed online as normal, 24/7 and will be be shipped as usual, Monday – Friday (excluding Public Holidays). As always, tracking emails will be provided for all orders upon dispatch. You can always view the status of your order by logging into your account.

Click n Collect & Phone Lines

Our customer service team will be available for Click n Collect, in store shopping and phone enquiries/orders throughout Christmas and New Year during our Treading Hours above. You can reach our team on 1300 00 8466 or visit us at 4/23 Township Drive Burleigh Heads during our trading hours above.

Online & Email Enquiries

As always, we will continue attending to your online and email enquiries as quickly as possible However, we appreciate your understanding there may be a slight delay in getting back to you. We thank you for your patience. You can always submit an online enquiry by clicking here.

TeleConsults

Availability is automatically displayed during booking and TeleConsults are available for scheduling during our trading hours above. Schedule your TeleConsult by clicking here.

Thank you for continued support throughout 2022 and from the entire THOM team – have a great Festive Season and Happy New Year! Stay tuned for some exciting and big news coming in early 2023!

Please remember, you can always find all of our Contact Us details here.