1300 00 8466
The House of Mouth™ recognises the significance of prompt order delivery and readily available oral care guidance. That’s why we’re excited to share that during the Christmas and New Year Period (excluding Public Holidays), our doors will remain open. Our dedicated team is committed to ensuring swift service and expert advice precisely when you require it. Please find more details regarding our service availability below.
Christmas Cut Off Dates
Planning to order gifts for Christmas? We suggest placing your Christmas Gift orders by the dates mentioned below and doing so as early as possible. While we strive to process your order within 1-3 business days, once your package departs from our facility, it is beyond our control. Should you encounter any problems, kindly reach out to the delivery provider using the tracking details provided in your email correspondence. Orders placed after these specified dates may arrive after Christmas.
- Fri 1st Dec: Country New South Wales*, Country Queensland*, Country Tasmania*, Country Victoria*, Country Western Australia* and Northern Territory*
- Mon 11th Dec: Dec Perth
- Wed 13th Dec: Devonport, Hobart, Launceston
- Fri 15th Dec: Adelaide, Bendigo, Geelong
- Mon 18th Dec: Albury, Cairns, Canberra, Melbourne, Orange, Riverina, Townsville, Wide Bay, Wollongong
- Tue 19th Dec: Brisbane, Capricorn Coast, Central Coast, Coffs Harbour, Mackay, Maryborough, Newcastle, Northern Rivers, Port Macquarie, Sunshine Coast, Sydney, Toowoomba
- Wed 20th Dec: Gold Coast
- Click n Collect: Hours as usual or as indicated below
Christmas/New Year Trading Hours (AEDT, Qld Time)
- Friday 22nd Dec: 9:30am – 12:30pm
- Saturday 23rd Dec : Closed
- Sunday 24th Dec: Closed
- Monday 25th Dec: Closed, Christmas Day
- Tuesday 26th Dec: Closed, Boxing Day
- Wednesday 27th Dec: 9:30am – 12:30pm
- Thursday 28th Dec 9:30am – 12:30pm
- Friday 29th Dec: 9:30am – 12:30pm
- Saturday 30th Dec: Closed
- Sunday 31st Dec: Closed
- Monday 1st Jan: Closed | New Years Day Public Holiday
- Tuesday 2nd Jan: 9:30am – 4pm
Orders
Orders can be placed online as normal, 24/7 and will be be shipped as usual, Monday – Friday (excluding Public Holidays). As always, tracking emails will be provided for all orders upon dispatch. You can always view the status of your order by logging into your account.
Click n Collect & Phone Lines
Our customer service team will be available for Click n Collect, in store shopping and phone enquiries/orders throughout Christmas and New Year during our Treading Hours above. You can reach our team on 1300 00 8466 or visit us at 4/23 Township Drive Burleigh Heads during our trading hours above.
Online & Email Enquiries
As always, we will continue attending to your online and email enquiries as quickly as possible However, we appreciate your understanding there may be a slight delay in getting back to you. We thank you for your patience. You can always submit an online enquiry by clicking here.
TeleConsults
Availability is automatically displayed during booking and TeleConsults are available for scheduling during our trading hours above. Schedule your TeleConsult by clicking here.
Thank you for your unwavering support throughout 2023, from the entire THOM team. Wishing you a wonderful Festive Season and a Happy New Year!
Please remember, you can always find all of our Contact Us details here.
(07) 55 34 8603
